Privacy Policy
Last updated: February 3, 2026
Grab Life Company is committed to being transparent about the information we collect when you use our website or email us. We collect the following categories of personal information:
Identifiers: such as name, username or user ID, online identifiers (including IP address, device identifiers, cookies, and other unique identifiers), contact information (including email address, physical address, and phone number).
Customer Records: information that we collect related to your purchases, payments, and other transactions with us (such as credit card number, payment and billing details, shipping address, identification and contact information).
Commercial Information: including shopping history, order details, and other records of products and services purchased or considered.
Internet and Activity Information: internet and other electronic network activity information, such as browsing history, search history, information about your interactions with and through our online services, advertising and content, content you share in our public forums or through social media and other digital or third-party platforms, as well as other online activity and user information obtained from your activity across others’ websites, apps and services. This information may be used in targeted sales ads and email communications at at later date unless you opt out.
Inferences: may be derived from your location, interests, preferences, and other characteristics or demographic information.
Email Communication Information: data collected when you email us will be retained, including the content of your email communication with us, your email address, first name, and last name (if used). Any communication with us may be retained for future use (up to 6 months).
Location Data: including general location data that we may derive from your IP address as well as geolocation information from your mobile device when you visit our website.
Sensitive Personal Information: in limited circumstances, the personal information we collect includes information that be classified as sensitive personal information under applicable privacy laws, such as SSN, Driver’s License and other government identifiers (e.g., where necessary for identity verification, fraud detection, and compliance purposes), credit card and financial account information (for transaction processing), precise geolocation data (with your permission), account log-in information (e.g., to prevent, detect, and investigate security incidents), ethnicity information and/or the contents of emails and texts (e.g., to investigate claims of racial discrimination or hate speech), information about protected accommodations to you or respond to your requests or inquiries), and other sensitive information (e.g., to ensure the physical safety of others and resist malicious, deceptive, fraudulent, or illegal actions, and to share with law enforcement to prosecute those responsible for those actions).
We collect, use, disclose, and process personal information for the following business and commercial purposes:
Providing the products and services you purchase and request
Responding to your inquiries and providing customer service
Operating and improving our operations, products, and services
Personalizing content and experiences
Marketing and advertising, including to measure our ad campaigns and reach customers with more relevant ads and content on our online services and across third-party sites and services
Maintaining safety and security online, including preventing, detecting, investigations, responding to, and combating fraud, security incidents, network threats, and other illegal activities
Complying with legal obligations supporting internal compliance processes
Protecting or defending our rights and the rights and safety of others
We retain personal information for the length of time needed to fulfill the purposes for collection unless a longer retention period is required or permitted by applicable law.
Sensitive personal information:
We do not use or disclose sensitive personal information for the purpose of inferring information characteristics about you. In addition, notwithstanding the business purposes described above, we only use and disclose sensitive personal information where it is necessary to provide the goods or perform the services you have requested (such as processing or fulfilling orders and transactions), with your consent, or as otherwise authorized by applicable law (such as to prevent, detect, and investigate security incidents, ensure physical safety, and show non-personalized advertising as part of your current interaction with us.)
We may disclose personal information to certain categories of third parties for our own business purposes described above, and including:
Where reasonably necessary for one or more of our business and operational purposes, the personal information we collect may be disclosed to and processed by our service providers and contractors, external auditors, and agents and other representatives that are acting on our behalf, as well as regulators, law enforcement and public entities, as further described in this Policy. Personal information may be disclosed to others where necessary to comply with legal obligations, protect and defend our rights and the rights and safety of others, and for fraud protection and security purposes, as well as necessary to respond to your requests or as otherwise directed or authorized by you.
We may also disclose certain categories of personal information to other third parties for one or more of our business partners, including:
Analytics, marketing and advertising companies, and social networks may process identifiers, Commercial information, Internet and Activity Information, Location Data, Electronic Data, and Inferences to provide analytics, marketing and advertising-related services to us (e.g., to help us to create campaigns and audiences, reach you with targeted advertising, and distribute and measure our marketing and advertising campaigns).
Internet service providers (ISPs), operating systems, and platforms that we use to operate our business and provide our online services may process Identifiers, Internet and Activity Information, Location Data, and Electronic Data.
Data providers that help us to update and enhance our customer records, including by providing us with demographics, interests, and other information about customers, may process Identifiers, Customer Records, Commercial Information, and Inferences to identify additional relevant information about certain consumers.
You can request to opt out of certain uses and disclosures of your personal information (including sales and sharing for targeted advertising):
We do not disclose or provide your information to third parties in exchange for monetary compensation. However, we may disclose Identifiers (e.g., online identifiers and contact information), Internet and Activity Information (e.g., browsing history), Commercial Information (e.g., shopping history and transaction data), and Inferences (e.g., demographics and interests) to third parties (including via cookies and pixels on our sites, in our online content, and in our email communications with you) to help us reach you with targeted advertising and for other analytics and marketing and advertising purposes. These activities may be considered “sales” or “sharing” of personal information under applicable privacy laws, including the CCPA.
For additional information or to opt out of “sales” and “sharing”, click the Cookie Preferences button located at the bottom left of this page, or any page in our website.